Privacy Policy
Contact Details
DiValentine Fitness LTD
Address: Titanium Gym, 10 Raven Road, London, E18 1HB
Phone: 07740 982041
Email: divalentinefitness@outlook.com
The personal information we collect
We currently collect and process the following personal information:
-
Name
-
Email address
-
Mobile phone number
-
Emergency contact details
How we collect your personal information and why
We collect personal information directly from you when you enquire about our services, contact us, or request information.
We use your personal information to:
-
Respond to enquiries and provide information you have requested
-
Communicate with you about our services, bookings or changes
-
Support your safety where emergency contact details are required
We do not sell your data and we do not share your personal information with third parties for marketing purposes.
We may share personal information only where we are legally required to do so, for example to comply with a court order or request from a government authority.
How we store your personal information
We keep your personal information only for as long as necessary to respond to your enquiry or provide our services.
Your information is stored securely and will be deleted when:
-
it is no longer needed, or
-
you withdraw your consent (where applicable).
Your data protection rights
Under UK data protection law, you have rights including:
-
Right of access – you can request copies of your personal information
-
Right to rectification – you can request correction of inaccurate or incomplete information
-
Right to erasure – you can request deletion of your personal information in certain circumstances
-
Right to restrict processing – you can request we limit how your data is used in certain circumstances
-
Right to object – you can object to the processing of your personal data in certain circumstances
-
Right to data portability – you can request we transfer your personal information to you or another organisation in certain circumstances
You do not have to pay a fee to exercise your rights. If you make a request, we have one month to respond.
To make a request, please contact us:
📧 divalentinefitness@outlook.com
📞 07740 982041
📍 Titanium Gym, 10 Raven Road, London, E18 1HB
Cookies Policy
What are cookies?
Cookies are small text files that are stored on your device (computer, tablet or mobile phone) when you visit a website. They help websites function properly and may collect information about how visitors use the site.
How we use cookies
If you visit our website, we may use cookies to:
-
help the website function correctly
-
improve the user experience
-
understand how visitors use the website (for example, which pages are most popular)
-
measure website performance and help us improve the site over time
Types of cookies that may be used
Depending on how our website is built and hosted, we may use:
-
Strictly necessary cookies (essential for the website to work)
-
Performance/analytics cookies (to monitor website traffic and usage)
-
Functionality cookies (to remember user preferences where relevant)
Third-party cookies
Some cookies may be placed by third-party services used on the website, such as analytics tools (for example, Google Analytics) or embedded content. These third parties may collect information in line with their own privacy policies.
Managing cookies
You can choose to accept or refuse cookies at any time by:
-
adjusting your browser settings to block or delete cookies
-
using any cookie banner/consent tool available on our website (if applicable)
Please note: disabling cookies may affect how the website functions.
How to complain
If you have any concerns about how we use your personal information, please contact us using the details above and we will do our best to resolve the issue.
You also have the right to complain to the Information Commissioner’s Office (ICO):
Information Commissioner’s Office (ICO)
Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF
Helpline: 0303 123 1113
Website: https://www.ico.org.uk
Important note
Different jurisdictions have different legal requirements for privacy policies and cookie notices. You are responsible for ensuring this policy meets the legal obligations that apply to your business activities and location.